Customer Insurance

GAP Insurance
GAP Insurance gives essential protection if your car is written off or stolen. It provides cover for any shortfall received from your motor insurer and the amount required to settle your finance agreement (up to the policy maximum).

Features and benefits - If, while this policy is in force, your vehicle is written off due to accident, fire or theft, the policy will pay the difference between the early settlement figure on your finance agreement and the sum received from your motor insurer under your motor insurance policy and subject to certain conditions being met. The maximum benefit is £10,000.


VRP - Vehicle Replacement Protector
In the event of a total loss,‘Vehicle Replacement Protector’ will cover the difference between your insurer’s settlement and the original cost of your vehicle up to the total level of cover chosen by you and detailed on your policy schedule. This cover is available for up to 3 years and includes any excess your motor insurers may apply to their claim (up to £250).

Vehicle Eligibility - Any vehicle registered and principally used in the UK, having a maximum purchase price (including factory fitted accessories but not dealer fitted accessories and VAT where applicable) of £25,000, which is less than 7 years old at the date of the policy commencement. The vehicle must be covered by fully Comprehensive Motor Insurance.


Why buy VRP/GAP?
How often do you hear of people who have their vehicle written off only to find that the ‘Market Value’ offered by their Insurer is not enough to replace the vehicle with a similar one or pay off any outstanding finance? Taking out a VRP/GAP policy will avoid this.

  • Every 2 minutes a vehicle is stolen
  • 60% of vehicles stolen in the UK are either never recovered or are damaged and written-off
FACT - In 2004 over 750,000 vehicles were stolen or involved in an accident and then written off as total losses by insurance companies.